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Flying Blind

The 737 MAX Tragedy and the Fall of Boeing

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'The astoundingly well reported and beautifully told story of the downfall of what was once a great American company. A must-read' Bethany McLean, bestselling author of The Smartest Guys in the Room
'Compelling and richly reported, Flying Blind is about so much more than the sad decline of Boeing and the tragic mistakes that led to the 737 Max disaster. It's also the urgent story of how the almighty profit motive supplanted a culture of engineering excellence in boardrooms across America' Brad Stone, bestselling author of The Everything Store
The definitive exposé of how Boeing put profit before passengers, leading to the devastating loss of life in the 737 MAX crashes and the downfall of an American business giant

In examining the history of the 737, Flying Blind explores how Boeing's new management degraded a highly-regarded plane with cost-focused mandates and skimped on testing in the race to match a competing plane from Airbus. How Boeing outsourced software work to poorly paid graduates in India and convinced the US Federal Aviation Authority to put the MAX into service without requiring pilots to undergo simulator training, and how ultimately these failures resulted in the deaths of 346 Boeing passengers.
Framed around the 737 MAX crashes, Flying Blind is the definitive exposé that for the first time tells the larger, decades-long story of how a corrupt corporate culture paved the way for a cataclysm that cost lives.
'Vividly written and meticulously researched, Flying Blind is a story everyone - every consumer, every citizen, every worker in every industry - needs to read'
Diana B. Henriques, New York Times bestselling author of The Wizard of Lies: Bernie Madoff and the Death of Trust

'A gripping narrative and required reading for anyone who wants to understand how one of America's mightiest corporations veered so badly off course'
Sheelah Kolhatkar, New Yorker staff writer and bestselling author of Black Edge

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    • Publisher's Weekly

      Starred review from October 4, 2021
      Bloomberg reporter Robison debuts with a chilling account of the corporate mismanagement and regulatory failures that led to the crashes of two Boeing 737 MAX 8 airplanes and the deaths of 346 people in 2018 and 2019. According to Robison, Boeing underwent a cultural shift in the 1990s and early 2000s, abandoning its technically proficient and ethically transparent production culture in favor of a shareholder-focused structure in which safety took a back seat to profit. The new strategy of pursuing “more for less” guided Boeing’s redesign of the 737: to save time and money, technical complications were fixed with software solutions that pilots found difficult to troubleshoot, even though Boeing promised airlines the 737 MAX wouldn’t require additional pilot training. Robison highlights how the Clinton and Bush administrations’ restructuring of the FAA to adopt a more “customer service” approach to manufacturers allowed these and other issues to fly under the radar, until two crashes in the span of five months led to the grounding of the entire 737 MAX fleet for 20 months to make crucial fixes. Robison also profiles grieving family members who fought for a proper investigation into the crashes and successfully sued Boeing for damages. The result is a vital and enraging portrait of an avoidable tragedy.

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  • English

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